{"id":5179,"date":"2026-07-30T08:11:59","date_gmt":"2026-07-30T15:11:59","guid":{"rendered":"https:\/\/voxorl.com\/contact\/"},"modified":"2026-08-07T00:13:03","modified_gmt":"2026-08-07T07:13:03","slug":"contact","status":"publish","type":"page","link":"https:\/\/voxorl.com\/de\/contact\/","title":{"rendered":"Contact us"},"content":{"rendered":"<p><!-- voxorl-company-information:start --><\/p>\n<section class=\"voxorl-company-information\" aria-labelledby=\"voxorl-company-heading\">\n<h2 id=\"voxorl-company-heading\">Company Information<\/h2>\n<p>The Voxorl website and online store are operated by:<\/p>\n<p><strong>Legal Company Name<\/strong><br \/>CHANG TU INTERNATIONAL TRADE COMPANY LIMITED<\/p>\n<p><strong>Chinese Company Name<\/strong><br \/>\u9577\u9014\u570b\u969b\u8cbf\u6613\u6709\u9650\u516c\u53f8<\/p>\n<p><strong>Legal Entity Type<\/strong><br \/>Private Company Limited by Shares (Hong Kong)<br \/>Members&#8217; liability is limited.<\/p>\n<p><strong>Business Registration Number (BRN \/ UBI)<\/strong><br \/>74419055<\/p>\n<p><strong>Company Registration Number (CR No.)<\/strong><br \/>3190018<\/p>\n<p><strong>Business Registration Certificate Number<\/strong><br \/>74419055-000-09-25-8<\/p>\n<p><strong>Registered Office Address<\/strong><br \/>FLAT\/RM D07, 8\/F, KAI TAK FACTORY BUILDING,<br \/>NO. 99 KING FUK STREET,<br \/>SAN PO KONG, KOWLOON,<br \/>HONG KONG<\/p>\n<p><strong>United States Customer Support<\/strong><br \/>Phone: <a href=\"tel:+16464060730\">+1 (646) 406-0730<\/a><br \/>Email: <a href=\"mailto:support@voxorl.com\">support@voxorl.com<\/a><br \/>Hours: Monday\u2013Friday, 9:00 AM\u20136:00 PM ET<\/p>\n<p><strong>Privacy Contact<\/strong><br \/><a href=\"mailto:privacy@voxorl.com\">privacy@voxorl.com<\/a><\/p>\n<p><strong>Privacy Enquiries<\/strong><br \/><a href=\"mailto:privacy@voxorl.com\">privacy@voxorl.com<\/a><\/p>\n<p><em>The registered office address is provided for corporate identification. It is not a product return address. Before returning a product, contact <a href=\"mailto:support@voxorl.com\">support@voxorl.com<\/a> for approval and the correct return address.<\/em><\/p>\n<p><small>Last updated: 7 August 2026<\/small><\/p>\n<\/section>\n<p><!-- voxorl-company-information:end --><\/p>\n<h2>How to reach us<\/h2>\n<p>Email is our support channel: <a href=\"mailto:support@voxorl.com\">support@voxorl.com<\/a>. We answer within 24 hours, Monday\u2013Friday.<\/p>\n<h2>What to include in your email<\/h2>\n<p>To help us resolve your question in one reply, include:<\/p>\n<ul>\n<li>Your order number (you can find it in your order confirmation email)<\/li>\n<li>The email address you used at checkout<\/li>\n<li>For product issues: a short description of the problem and, if possible, a photo or video<\/li>\n<\/ul>\n<h2>Before you write<\/h2>\n<p>Many questions \u2014 shipping times, duties, returns, warranty terms \u2014 are already answered on our <a href=\"\/de\/faq\/\">FAQ page<\/a>. Checking there first is usually the fastest way to an answer.<\/p>\n<h2>Common requests<\/h2>\n<ul>\n<li><strong>Order status.<\/strong> We email your tracking number as soon as your order ships. If you have not received it within 3 business days of ordering, write to us with your order number.<\/li>\n<li><strong>Returns.<\/strong> You have 30 days from delivery. Email us first \u2014 we&#8217;ll email you the return address of the nearest partner warehouse once your return is approved.<\/li>\n<li><strong>Warranty claims.<\/strong> Every product carries a 12-month limited warranty. Describe the defect and include your order number.<\/li>\n<li><strong>Cancellations.<\/strong> Orders ship from our partner warehouses. If you need to cancel, write to us as soon as possible \u2014 we can cancel any order that has not yet shipped.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Company Information The Voxorl website and online store are operated by: Legal Company NameCHANG TU INTERNATIONAL TRADE COMPANY LIMITED Chinese Company Name\u9577\u9014\u570b\u969b\u8cbf\u6613\u6709\u9650\u516c\u53f8 Legal Entity\u2026<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5179","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/voxorl.com\/de\/wp-json\/wp\/v2\/pages\/5179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voxorl.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voxorl.com\/de\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/voxorl.com\/de\/wp-json\/wp\/v2\/comments?post=5179"}],"version-history":[{"count":2,"href":"https:\/\/voxorl.com\/de\/wp-json\/wp\/v2\/pages\/5179\/revisions"}],"predecessor-version":[{"id":5307,"href":"https:\/\/voxorl.com\/de\/wp-json\/wp\/v2\/pages\/5179\/revisions\/5307"}],"wp:attachment":[{"href":"https:\/\/voxorl.com\/de\/wp-json\/wp\/v2\/media?parent=5179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}