Privacy Policy
Company Information
For the purposes of this Privacy Policy, the website operator and data user responsible for personal data processed through the Voxorl store is:
Legal Company Name
CHANG TU INTERNATIONAL TRADE COMPANY LIMITED
Chinese Company Name
長途國際貿易有限公司
Legal Entity Type
Private Company Limited by Shares (Hong Kong)
Members’ liability is limited.
Business Registration Number (BRN / UBI)
74419055
Company Registration Number (CR No.)
3190018
Business Registration Certificate Number
74419055-000-09-25-8
Registered Office Address
FLAT/RM D07, 8/F, KAI TAK FACTORY BUILDING,
NO. 99 KING FUK STREET,
SAN PO KONG, KOWLOON,
HONG KONG
United States Customer Support
Phone: +1 (646) 406-0730
Email: support@voxorl.com
Hours: Monday–Friday, 9:00 AM–6:00 PM ET
Privacy Contact
privacy@voxorl.com
Privacy Enquiries
privacy@voxorl.com
The registered office address is provided for corporate identification and must not be used as a product return address unless we expressly confirm this in writing.
Last updated: 7 August 2026
Voxorl («we», «us») operates this online store. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website you agree to this policy.
Information we collect
- Order & account data — name, email, phone, billing and shipping address, and order history.
- Payment data — processed securely by our payment providers; we do not store full card numbers.
- Usage & device data — pages viewed, referrer, IP address, browser and device type, collected via cookies and similar technologies.
- Communications — messages you send us via forms or email.
How we use your information
- To process, ship and support your orders.
- To provide customer service and respond to enquiries.
- To improve our store, products and marketing (with your consent where required).
- To prevent fraud and keep the store secure.
- To comply with legal obligations.
Cookies
We use cookies to keep the store working, remember your cart and understand how the site is used. You can manage cookies through the banner shown on your first visit and in your browser settings. See our Cookie Policy for details.
Sharing your information
We share data only as needed to run the store: payment processors, shipping and logistics partners, and analytics providers. We do not sell your personal information. Some partners may be located outside your country; we take steps to protect your data when it is transferred.
Data retention
We keep personal data for as long as needed to provide our services and to meet legal, tax and accounting requirements, then delete or anonymise it.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to opt out of marketing or the «sale» of personal information. To exercise these rights, contact us at privacy@voxorl.com.
Security
We use SSL encryption and reasonable technical and organisational measures to protect your data. No method of transmission is 100% secure.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.
Contact
CHANG TU INTERNATIONAL TRADE COMPANY LIMITED Email: privacy@voxorl.com.